Redro

Redro is an advanced supply chain software which is designed to optimize warehouse operations. The software includes various features of supply chain management. The software was having issues in usability, integration with external systems and scalability which has to be resolved immediately.

Redro

Client Profile:

Redro

Client: Redro

Industry: Supply Chain Management and Logistics

AboutRedro is a supply chain management software which helps to streamline the warehouse operations. The software has advanced features in it such as delivery monitoring, order tracking, item tracking, customer management, status updates, progress visualization and location based logistics management. Hence, the motive is to revolutionize the supply chain industry.

Issues: 

Redro was having issues with integrations of third party softwares like enterprise resource planning systems, accounting tools and CRM. There were also performance issues especially in handling a huge amount of orders along with data and lacked advanced analytics tools for real time insights.

Solutions:

We developed APIs to ensure smooth integration with ERPs, CRMs and accounting tools such as QuickBooks and SAP. We also automated data sync to reduce errors and migrated the backend to cloud based architecture in order to handle large data loads.

Additionally, we optimize the database queries while also implementing cashing systems to boost performance. Afterwards, we conducted a UX audit to find pain points, redesigned the interface and integrated real time dashboards with customized reporting options.

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